You are now connected to Ollie Ann from Amazon.com
Me:Dear Madam / Sir
I am from outside of US, and I have problem with removing Special Offers from my Kindle touch, because I can't see Special Offers column, mentioned in help section: http://www.amazon.com/gp/help/customer/...(See full link) , am I missing something?
Ollie Ann:Hello Pawel, my name is Ollie from Kindle Support.
I'm sorry that you had troubles removing the Special Offers from your device. I'd be glad to help you with this.
Before I look into your account, I'll need to do a quick security check. Can you verify to me your full name, email address, and billing address used on your Amazon.com account, please?
Me:Of course, it;s:
DANE POUFNE ZASTRZEŻONE TOP SECRET ZJEŚĆ PRZED PRZECZYTANIEM!
Ollie Ann:Thank you. And may I know what country, please?
Me:Poland
Ollie Ann:Thanks for the verification. I will go ahead and remove the Special Offers from your Kindle. Please ensure that the device is connected to WiFi.
Me:Thank you! I am turning on wifi now
ready
Ollie Ann:I appreciate it. One moment.
There we go!
I have disabled the Special Offers from your Kindle. Let me know if it still appears.
Me:Thank you, special offers disappeared.
Ollie Ann:Wonderful! I'm glad that I was able to help remove those ads. Would there be anything else I can assist you with?
Me:No, that will be all, thank you very much for you time and your service!
Ollie Ann:You're welcome Pawel! Thank you for contacting Amazon.com Kindle Support. You have a great day ahead of you! Take care!